LAST UPDATED DECEMBER 03, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to authorise the return, once you have received a confirmation email from us, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Whiskey Throttle Motorcycles
Attn: Returns
RMA #
69 Highcliffe Crescent, Sunningdale, Cape Town, Western Cape, South Africa, 7441
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- Lubricants
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
PLEASE NOTE
- Sale items are FINAL SALE and cannot be returned.
- Whiskey Throttle Motorcycles (PTY) Ltd may request proof that the parts purchased from us were installed or assembled by a registered motorcycle/ATV repair business. We reserve the right to deem a return or refund request invalid in the event it was not properly installed.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: